Frequently Asked Questions 

Here you will find answers to commonly asked questions about Easy Bookkeeping Spreadsheets. 
Bookkeeping Spreadsheets Frequently Asked Questions

As soon as you have completed payment, you will receive an email and be given a link to download the software. The link is available immediately, and also available in your account area of the online shop.

You should receive the following e-mails:
Subject: Welcome to Easy Bookkeeping Spreadsheets! – which contains account details if you have set up an account during checkout
Subject: Your Easy Bookkeeping Spreadsheets Order is now complete – order details and download link

Please check your Junk box, sometimes it can be mistreated as it contains a zip link.

If you still can not find the email which contains the link, answer this question:

Have you registered an account during the checkout?
-If the answer is YES – please log in your My Account page with your email address and password, you should be able to see the link within your “order history”
-If the answer is NO – Please contact us using Live Support so we can check your order.