1. what happen after purchase?
as soon as you have completed payment, you will recevie an email and be given a link to download the software. The link is available immediately, and also available in your My account page on the online shop.
2. what will I get in this purchase?
you should receive the following e-mails:
- Subject: Welcome! - which contains account details if you have set up an account during checkout
- Subject: Order Confirmation - order details
- Subject: Payment accepted - which contains your order reference (For example: QIIXJXNUI or QIIXJXNUI#1)
- Subject: Virtual product to download - which contains a direct link, click to download your product.
3. I can not find any mail in my inbox after the purchase
Please check your Junk box, sometimes it can be mistreated as it contains a zip link.
If you still can not find the email which contains the link, answer this question:
Have you registerd an account during the checkout?
-If the answer is YES
- please log in your My account
page with your email address and password, you should be able to see the link within the "order history"
-If the answer is NO
- please use Guest Tracking
page with your order reference and email address
If you still have a problem, please contact us